1. Can I trust buying online from Intl Diamond Merchants?
Simple answer is yes. We have an established diamond office in Durban, South Africa. Viewing is possible by appointment. We also have a landline number, a physical address and other company registration details.
2. Are you Affiliated to any Governing Body?
We have been members of the Jewellery Council of South Africa for a number of years.
3. How can I verify the diamond?
Every diamond bought via us is certified by reputable labs that are well known globally. Each diamond has a certification number that can also be verified with the relevant certification laboratory for your peace of mind.
4. What are your Shipping Options?
a) Within South Africa we provide a 24 hour service to your door in major centres. For outlying areas please allow upto 48 hours.
b) Internationally we ship via FEDEX. Kindly note that you will be responsible for any duties or taxes levied by customs in your country.
5. What are my Payment Options?
a) Payment must be made via EFT into our company account for local orders
b) International customers pay use the Paypal service.
6. Why are you so Cheap?
We are South Africa’s largest online retailer of diamonds. We buy in bulk and therefore can offer the lowest prices guaranteed. We have thousands of satisfied customers worldwide.
7. Can I view the diamond I'm interested in?
Yes you can. Please make an appointment via email or phone and we will gladly assist.